Privacy Policy – ISREEN Official

At ISREEN Official, your privacy is our priority. We believe that skincare and self-care should be experiences built on trust — and that includes how we handle your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or engage with our brand online.

1. Information We Collect

When you interact with ISREEN, we may collect the following types of information:

Personal Information

Name, email address, phone number
Billing and shipping address
Payment details (processed securely through our payment partners)

Automatically Collected Information

When you browse our website, certain information is collected automatically through cookies, tracking pixels, and analytics tools:

IP address and browser type
Pages viewed and time spent on site
Device and location (approximate) data
Referral source (such as ads or search engines)

We use this data to improve your browsing experience, analyze performance, and understand what content and skincare products matter most to our customers.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send transactional or promotional emails (only if you opt in)
Respond to customer inquiries or support requests
Personalize your shopping and content experience
Improve our website functionality and marketing performance
Comply with legal or security obligations

We never sell your personal data.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools (such as Meta Pixel and Google Analytics) to:

Recognize returning visitors
Analyze how our site is used
Deliver relevant advertising for ISREEN skincare products

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality or personalized features.

4. Sharing Your Information

We may share limited information with:

Service Providers – to process payments, ship orders, and deliver newsletters
Analytics and Advertising Partners – such as Google or Meta, for performance tracking
Legal Authorities – if required by law or to protect our rights

All third-party partners are required to handle your data securely and in compliance with privacy laws.

5. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Correct inaccurate information
Request deletion of your data
Opt out of data sharing or marketing communications

To exercise any of these rights, contact us at privacy@isreen.us.

6. Data Security

We use industry-standard encryption and secure servers to protect your personal data.
Your payment information is processed via secure, PCI-compliant gateways and is never stored on our servers.

7. Children’s Privacy

Our website is intended for individuals aged 18 and older.
We do not knowingly collect information from children under 13.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations or business practices.
The “Last Updated” date at the top will indicate the most recent version.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

ISREEN Official
📧 Email: info@isreen.com
🌐 Website: https://isreen.us